1. About Us
Subsonic is a trading name of Carl Saunders, Channing House, Butts Road, Alton, Hampshire, GU34 1ND.
VAT number GB 920 7673 22.
3. Contact details
We will at all times only collect and process Your Personal Information in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as updated) and any other applicable data protection legislation.
5. What Information do We collect?
When You use Subsonic or contact Us by post, telephone, fax, email, mobile messaging, or verbal communication, We may collect, store and use certain Personal Information that You disclose to Us. The Personal Information that We may collect from You includes, but is not limited to, Your first and last name, full postal address, telephone number, including mobile, email address, social media accounts, date of birth, details of any purchases You make through Subsonic and Your credit or debit card details. We may also collect details of Your computer's internet protocol address, which is automatically collected by Our web server. We may supplement the Personal Information that You provide with other information that We obtain from Our other dealings with You or which We receive from other organisations, such as credit reference agencies (who are legally entitled to disclose that information).
6. How do We use Personal Information?
By using Subsonic or purchasing any products/services through Subsonic or via any other channel, You agree that Your Personal Information may be recorded, used and protected by Us primarily (but not limited to), any of the following purposes:
7. Disclosure of Personal Information to third parties
Please note that We will not sell, trade or otherwise transfer Your Personal Information to other unaffiliated third parties without Your approval.
8. Use of Personal Information outside the European Economic Area
Our servers are situated in the United Kingdom and, when You submit Your details and in whichever country You are situated, You agree to the data being transferred to the United Kingdom and processed under the UK legislation. If You have given Us Your consent, You may subsequently receive email and other communications from Us which are compliant with the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, (as updated) which may differ from regulations in the country in which You are situated. If You are not in agreement with this please do not give Us Your Personal Information.
9. Protecting Your personal information?
Whilst We have used Our best efforts to ensure the security of Your Personal Information, please be aware that We cannot guarantee the security of information transmitted over the internet.
10. What are Cookies and do We use them?
Please see below.
For security purposes, We may monitor or record telephone calls for security purposes and to improve the quality of services that We provide to You.
12. Third party links
In order to provide You with increased value, We may include links to third party Websites on Subsonic. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these linked sites. However, We do seek to protect the integrity of Our site and welcome any feedback about these linked sites (including if a specific link does not work) in writing via the contact details given in above.
13. Modifying Information
You may notify Us of any updates, amendments or corrections to previously collected Personal Information in writing via the contact details given above. Please include Your name, address and/or email address when You contact Us as this helps Us to ensure that We accept amendments only from the correct person. We encourage You to promptly update Your Personal Information if it changes.
Upon Your request, We will use commercially reasonable efforts to delete Your Personal Information from Our database. However, it may not be possible to delete an entry without some delay and without retaining some residual Personal Information which We may need to keep for legal and tax purposes, for ensuring that We suppress You from any further communication or residual Personal Information which may remain in backups and records of deletions.
14. Your rights to access Your Personal Information
You have the right to contact Us in order to find out what Personal Information We hold about You. Please note that a small fee will be payable towards the cost of administering any request You make. The current fee is £10 and we may ask You for proof of Your identity before providing You with the information You request.
15. Changes to Policy
In order to comply with the law and to meet Our changing business requirements, Our policies and procedures are constantly under review. In order to maintain high standards, from time to time, We may modify, alter or update this Policy. Any changes shall be notified to all users via Subsonic. We therefore recommend that You check Subsonic periodically in order to review Our current policies.
Policy changes will apply only to Personal Information collected after the date of the change. However, by continuing to use Subsonic or by buying any products/services from Us, You are agreeing to be bound by the terms of these updates and amendments.
16. Social Media
Social networking sites, such as Facebook and Twitter, among others, work with Us as trusted third party partners. We also work with application developers who specialise in social media, so that We can connect with your social networks.
Promotions may include competitions which require you to give your email address or mobile phone number so that we can contact you again if we have special messages or competitions that you might want to take part in - please note that you may always unsubscribe from any messages that we send you.
We provide access to our Websites for third parties and business partners so that we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
We do not control how your personal information is collected, stored or used by such third party sites or to whom it is disclosed. You should review the privacy policies and settings on any social networking site that you subscribe to so that you understand the information they may be sharing.
If you do not want your networking sites to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Subsonic is not responsible for how these third party sites may use information they collect from or about you.
As part of a change in the law in May 2011 websites now have to make all users aware of what cookies they use and give users the ability to opt in/out. Subsonic does this via the information on this page.
This website uses the following types of cookies:
Strictly necessary cookies. These are cookies that are required for the operation of a website. They include, for example, cookies that enable users to log into secure areas of a website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. These types of cookies allow providers to recognise and count the number of visitors and to see how visitors move around their website when they are using it. This assists providers in improving the way their website works, for example, by ensuring that users are finding what they are looking for easily. We use Google Analytics, the industry standard analytics that gives us statistics on how much traffic the website is getting.
Functionality cookies. These are used to recognise users when they return to a website. They enable the personalisation of content, the recognition of users and remember user preferences (for example, their choice of language or region).
Targeting cookies. These cookies record a user's visit to a website, the individual pages visited and the links followed. If the cookie is set by a third party (for example, an advertising network) which also monitors traffic on other websites, this type of cookies may also be used to track a user's movements across different website and to create profiles of their general online behaviour. Information collected by tracking cookies is commonly used to serve users with targeted online advertising.
IMPORTANT NOTE: cookies CANNOT access information stored elsewhere on your computer or cause any harm. They are not programs or software and are simply a plain text file. They also cannot be accessed by any other website other than the one that created it.
You may delete and block all cookies from this site using the preferences of your browser if you so wish, but be aware parts of the site will no longer work if you do this.
If you would like more information about cookies and how to manage and delete them you can visit www.aboutcookies.org or www.allaboutcookies.org
We hold a PfCO (Permission for Commercial Operations) granted by the CAA (Civil Aviation Authority). This means we have had to undertake extensive training, produce the necessary documentation to support our commercial drone operations, be assessed on our competence and demonstrate safe handling.
We have CAA permission (Reg No. 3398) for both day and night work and are fully insured and covered by £5 million of Public Liability Insurance for our drone services.